Job Seeker FAQ
About CareerCross
- What is CareerCross?
- Is it a recruiting company?
- What is the benefit of using CareerCross?
- What is the relationship between CareerCross and eBenkyo?
Registration
- How can I register on CareerCross?
- What should I do after I register?
- Who can see my resume?
- I have not received a confirmation email after registering.
- How can I delete my registration?
Functions
Cover Letters
Resumes
- I would like to save the resume but can not go to the next step.
- I would like to apply using a resume I made in Word. Is it possible?
- Can I create several resumes to match different kinds of companies and jobs?
- How can I update the resume?
- Is it possible to find out how many times my resume has been looked by employers?
- What is the difference between “CareerCross Resume” and “Copy and Paste Resume”?
- What is the use of “Refresh” on the list of resumes?
Job Search
- How do I use the “Find Jobs” form?
- Can I find companies by using a Keyword search?
- A job in my “Job Basket” has disappeared. What happened?
Resume Privacy Settings
Block Employer
Application
- How can I apply for jobs?
- Should I use a “CareerCross Resume” or a “Copy & Paste Resume”?
- What happens when I apply for a job online?
- How can I make sure my application has been successfully sent?
- Why didn’t I receive a confirmation email after applying on CareerCross?
- Is it possible to cancel my application?
- Can I apply for multiple jobs from one company?
Emails delivered from CareerCross
- What is an “Email Update”?
- When will I receive my “Email Update”?
- I stopped receiving my “Email Update”. What happened?
- Why do I find the jobs on the site but not on the Email Update?
- What is the difference between “Email Update” and “Mail Magazine”?
- How can I cancel my “Email Update” and / or “Mail Magazine” subscription?
- I received unknown email addressed from “CareerCross”
- How can I add CareerCross emails to my safe list?
- The text in my CareerCross email is garbled. What’s the problem?
Contact From Company
- I received resume contacts from the company. How shall I reply?
- How can I decline the resume contacts?
- Why don’t I receive any resume contacts?
ID and Password
- How do I login?
- What is my Username?
- What happens if I forget my Password?
- How can I change my Username and Password?
- I don’t seem to be able to login with my new Username and Password.
- In case you can not log in