-Resumes-

I would like to save the resume but it won’t save

If the system does not allow you to save your resume, the most likely problem is that some compulsory fields have not been filled in or a word limit has been exceeded. Compulsory fields are marked in red, so please check to make sure they are filled in correctly.

I would like to apply using a resume I made in Word. Is it possible?

When applying for jobs, you must use our formatted resume, therefore resumes created in Word or other proprietary software cannot be used. We recommend copying and pasting your original Word (or other) resume into some free-text sections, such as “Work Experience”.

Can I create several resumes to match different kinds of jobs?

No, it is not possible to save more than one resume on CareerCross Haken.

How can I update my resume?

Open your resume from “Add/Edit Resume” link in the My Page menu, make the changes you wish in the resume form and then click “Save” at the bottom of the page, the date assigned to of your resume will also be updated.

Is it possible to see how many times my resume has been looked at by employers?

Yes. You can find the number at your profile section on the MyPage. If you are getting a low number of “views”, try editing your resume title (adding an informative job title here would be effective) and make sure your resume is not hidden. You can also see which companies have viewed your resume on your “My Page”.

-Job Search-

Why can’t I find companies by using a Keyword search?

The keyword search looks for matches within a job’s content. It is not suited for a company name search. If you would like to search by company name, please go to the “Company List”.

A job in my “Job Basket” has disappeared. What happened?

Jobs are automatically deleted from the Job Basket after 2 months. Also, whenever a job is hidden it will not be viewable on the site and therefore will be removed from your Job Basket. It is important to have a resume ready so that you can quickly apply for jobs on the website to avoid disappointment.

-Resume Privacy Settings-

What are the differences between “Public”, “Anonymous” and “Private” in the resume privacy settings?

When creating your resume you’ll have to choose a "Resume Status" that determines who can see your resume. If you select "Private", your resume will not be viewable by companies conducting resume searches; however you can still use your “Private” resume to apply online to jobs. Please note that if you apply, your resume will become visible to that company. If you select "Public", your resume and name will be viewable by companies conducting resume searches. If you select "Anonymous", your resume will be viewable by companies conducting resume searches, but your name will be marked as "Withheld". You can update your resume status at any time.

-Block Employer-

I would like to have my resume viewable, but can I block certain companies from viewing my resume?

You can block a company provided that they are using CareerCross Haken at the time you try to block them. Please see the Company List for a full list of companies using CareerCross Haken. To block a company, please go to your “Resume” page, and go down to “Block Company”. In the “Block Company” section, enter the name of the company that you would like to block and click “Search Companies”. You can also click “Search Companies” without filling a name. Then check the company you would like to block and click “Block”. This company can no longer view your resume.
※ Note: You can only bock a company which is currently posting jobs on CareerCross Haken. Please regularly check the “Company List” for a list of these companies.
If you are concerned about your privacy, we recommend setting your resume as “Anonymous” or putting your name or current company as “Anonymous” when you are updating your resume. If you have set your resume as “Anonymous”, your name will appear as “Name Withheld”.